Privacy Policy

This Privacy Policy outlines how Wild Fortune (hereinafter referred to as “we,” “our,” or “us”) collects, uses, and protects your personal information when you access our online casino services, including our offerings of online pokies. We are committed to safeguarding your privacy in accordance with applicable data protection regulations in Australia, including the Privacy Act 1988 and the Australian Privacy Principles.

License Information

Wild Fortune operates under a license granted by Curacao, specifically through Antillephone N.V. This license allows us to provide a regulated online gambling environment for our players.

Data Collection

We collect various types of information to enhance your experience and ensure the proper functioning of our services. The categories of data we collect include:

• Registration Data: When you create an account, we collect personal information such as your name, date of birth, address, and contact details.
• Payment Details: To facilitate transactions, we collect payment information, which may include credit card numbers, bank details, and other relevant financial information.
• Technical Logs: We automatically collect certain technical data when you interact with our platform, including your IP address, device information, browser type, and operating system. We also use cookies and similar technologies to track user activity and improve our services.

Purpose of Data Usage

Your personal data is utilized for various purposes, including but not limited to:

• Account Management: We use your information to create and manage your account, ensuring a secure and personalized gaming experience.
• Marketing Communication: With your consent, we may send promotional materials or updates regarding our services. You can opt out of marketing communications at any time.
• Anti-Fraud Checks: We implement measures to detect and prevent fraudulent activities and ensure the integrity of our platform.
• AML Compliance: We are committed to complying with Anti-Money Laundering (AML) regulations, which may require us to collect and verify specific information related to your identity and transactions.
• KYC Procedures: To protect our players and comply with legal obligations, we perform Know Your Customer (KYC) checks, which involve verifying your identity and age.

Data Sharing

We may share your personal information with third parties under certain circumstances, including:

• Payment Providers: To process your transactions securely, we disclose your financial information to trusted payment service providers.
• Verification Partners: To comply with KYC and AML requirements, we may share your data with third-party verification services.
• Regulatory Authorities: We may disclose your information to regulatory bodies or law enforcement agencies as required by applicable laws.

User Rights

You have specific rights regarding your personal data under Australian privacy laws. These rights include:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Right to Restrict Processing: You may request that we restrict the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact our support team.

Cookie Policy

Our website uses cookies to enhance your online experience. Cookies are small text files stored on your device when you visit our site. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to navigate our platform and use its features.
• Analytical Cookies: We use these cookies to collect information about how visitors interact with our site. This data helps us analyze and improve the functionality and performance of our services.

You can manage cookie settings through your browser preferences. However, disabling cookies may affect your ability to use certain features of our site.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. Our security practices include encryption, firewalls, and secure server environments.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we will notify you of significant alterations through our platform. We encourage you to review this policy periodically to stay informed about our data protection practices.

Contact Information

For any inquiries or concerns regarding this Privacy Policy, please reach out to our support team. We are committed to addressing your questions and ensuring your concerns are resolved promptly.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein.